At Amazon, we are committed to and invested in safety—it’s good for our people, for our customers, for our communities, and for business.
Find out more about what we are doing to improve safety across our Amazon Operations.
Safety is integral to everything we do–every day, in every country, across our business. We continue to invest in capital improvements, new safety technology, vehicle safety controls, and engineered ergonomic solutions that aim to reduce and eliminate risks for our employees, partners, and communities.
Our Operations

Across our operations, we have two distinct working environments: activities that occur in our buildings that make up our fulfillment network, and activities that occur on the road in our freight and delivery networks.

Safety at a Glance
From 2019 to 2022, we saw our recordable incident rate improve by almost 24%.
From 2021 to 2022, we improved our recordable incident rate by 11%.

Since 2019, we reduced the number of injuries resulting in employees needing to take time away from work by 53%.
From 2021 to 2022, we improved our lost time incident rate by 14%.

Our workforce has more than doubled in size since the beginning of 2019, growing to over 1.5M people globally.
In 2022, we engaged with over 1.4M employees to understand safety sentiment and areas of improvement.
From 2019 to 2022, we invested $1 billion in safety initiatives unrelated to COVID-19.
In 2023, we are investing another
$550 million in safety initiatives.

We have invested $1 billion in our trailer fleet, raising the bar on safety.

We have reduced collision rates in our U.S. Delivery Service Partner network
by 35%.
We have 16 Leadership Principles, which describe how we do business and how our leaders lead. In 2021, we added two new Leadership Principles: Strive to be Earth’s Best Employer and Success and Scale Bring Broad Responsibility.

The Leadership Principle Strive to be Earth’s Best Employer challenges us to create “a safer, more productive, higher performing, more diverse, and more just work environment,” and reinforces that nothing is more important than the safety and well-being of our teams.
Investing In Safety
We continue to invest in safety-related projects across Amazon. In 2023, we will invest over $550 million in safety-related projects and initiatives across Amazon. This funding will be divided among our global fulfillment, freight, and delivery networks.
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