Measuring Safety
We rely on data to drive safety initiatives and technology.
Measuring Safety graphic illustration
Measuring Safety graphic illustration

Measuring Safety

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Safety data and performance
We collect and analyze data to proactively reduce and eliminate safety risks.

Proactive data, such as inspections, assessments, and audits, allows us to gauge whether we are focusing on the right risk controls, doing them well, and if they are producing desired results. Reactive data, which measures safety incidents like Recordable Incident Rates (RIR) and Lost Time Incident Rates (LTIR), helps us understand what happened and why.
While we still have more work to do, our key safety indicators are improving.
  • Recordable Incident Rates
    Recordable Incident Rates (RIR)
    RIR measures how often an injury or illness occurs at work according to local health and safety reporting requirements.
  • Lost Time Incident Rates
    Lost Time Incident Rates (LTIR)
    LTIR measures the number of injuries and illnesses that result in missing more than one full day of work.
Comparable BLS LTIR Rates, 2020
Comparable BLS LTIR Rates, 2020
Amazon’s safety rates include a variety of operations that are tracked in separate categories by the U.S. Bureau of Labor Statistics (BLS). Below are Amazon’s overall rates compared with other BLS-tracked industries.
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We support employees during injury recovery
One of the main drivers in our reduction of Lost Time Incident Rates is Amazon’s Return to Work program which seeks to provide an injured worker with a temporary work assignment that safely accommodates their injury and follows their treating physicians instructions and can allow a worker to continue generating an income while they recover.
  • “Thanks to the Return to Work program, I was able to move into a temporary entry position, which allowed me to continue to work full-time, while promoting rest and getting off my feet post injury.”
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    Angela
    Fulfillment Associate, SDF9, U.S.
  • “Safety is the most important component of what we do and HOW we do it. To compromise safety is to compromise our integrity as leaders. Safety is a topic that is discussed at the highest level of leadership in the building and beyond.”
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    Jenni
    Senior Operations Manager, SMF1, U.S.
  • “I love that everyone is committed to safety and uses job rotations to prevent injuries.”
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    Patrick
    Associate, PHL6, U.S.
MSD work-related injuries
Our data shows that nearly 45% of work-related injuries are related to musculoskeletal disorders (MSDs)—things like sprains or strains that are often caused by repetitive motions.

We also know that MSDs are common in the type of work that we do in our industry.

We’ve found that MSDs are more likely to occur during an employee’s first six months, as many of them might be working in a physical role for the first time. We are consistently incubating tools and technology to reduce MSDs of new employees.
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By drawing on our expertise in innovation and technology, and collaborating with proven thought leaders and scientists, we strive to lead the way for workplaces around the world to proactively manage—and prevent—work-related MSDs.
Reducing MSDs
We are reimagining our processes, facilities, and employee experience.

Our attention to MSD prevention is delivering results—we have reduced the time away from work caused by MSDs by 50%.
Download our Safety Report
  • Delivered with Care
    Our report on safety, health, and well-being at Amazon